Evgeniya Markova
Head of Design & Research Operations @OLX
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WORK HISTORY
Head of Design & Research Operations @OLX
Building the Design & Research Ops practice and team at OLX- Helped lay the foundations of the company’s multi-brand design system and scaled it, acting as a product owner and leading an informal team of designers and frontend engineers- Working to improve operational efficiency and to maximise the impact of the UX team (70+ people) by introducing relevant processes, workflows, metrics, and documentation (based on identified team needs)- Managing the UX team’s tools, subscriptions, and work resources (budgeting, procurement, vendor relations)- Fostering a strong team culture via bonding events, rituals and activities to ensure a sense of belonging in a distributed global team. Created (and owning) the onboarding process for new team members- Currently leading a team of two. Kicked off the Content Design & Localisation discipline at OLX and managed it for a year. After demonstrating its impact and value, helped build a dedicated team within the UX team.
EDUCATION
Jacobs University Bremen
BA, Integrated Social Sciences
Bournemouth University
MA, Marketing Communications
ABOUT EVGENIYA MARKOVA
Head of Design & Research Operations at OLX Group
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