Emanuele Benzi
Service Manager (Cyber Hygiene and Testing Center) @Capgemini Engineering
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WORK HISTORY
Service Manager (Cyber Hygiene and Testing Center) @Capgemini Engineering
Milan, IT
I am currently managing the services of two Vodafone-Capgemini contracts, with a team of 55 people based in Italy, India and UK. My responsibilities include analysis of customer needs, concept, design and delivery of new services, team management, upselling and cost reduction.Cyber Hygiene covers all the pro-active maintenance to prevent vulnerabilities and decrease the cyber security risk (Vulnerabilities Assessment, Proactive Patching, IT Hardening, Bulletins, Anti-Malware and EDR). Scope includes more than servers in production, plus all the automation and troubleshooting supported by the test environment. Testing services include virtual farms, mobile & fixed access, hardware support, system administration, networking, monitoring and probing.Technologies used: Microsoft SharePoint, Power BI, Power Automate, Microsoft WSUS, Red Hat Satellite, Ansible, YAML, Microsoft MDE EDR, Mandiant, Symantec CCS, Qualys, Kali, Nmap, Nessus, Remedy, Oxidized, CheckMK, DELL Data Domain, DELL Networker
EDUCATION
Università di Pavia
Laurea, Electronic & Telecommunication Engineering
SKILLS
ABOUT EMANUELE BENZI
25+ years of work experience with professional evolution from System Administrator and Full Stack Developer to trusted Service Manager in complex Telco and IT Data Centers. Strong analytical skills and solid technical background help managing complex projects with high quality and value to the customer.Business acumen and innovative approach are proven by several business achievements.
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