Esmat Alimi
Systems Analyst
- Role
- Systems Analyst at Starbucks
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Esmat Alimi
System Analyst with 8+ years of experience supporting and managing enterprise systems…
Experience
Systems Analyst
Sep 2017 — Present · Seattle, WA, US
Direct customer support on daily Email & Messaging tickets• MS Outlook accounts, Exchange 2010, Exchange 2013 and Exchange Online• Email account setup, Special Use Mailboxes, Distribution Lists and Office 365 Support to Starbucks partners• Remote troubleshoot of outlook accounts, calendar issues and account permission setup to Starbucks partners worldwide• Handle daily Device Engineering and Mobile Devices tickets Handle daily Software and Hardawar issue tickets
Education
Upwardly Global
Professionalization , Information Technology
2016 — 2017
Kabul Education University
Bachelor’s Degree, Network /Information Technology Administration and Management
2007 — 2010
Codingdojo
Software Developer , Full stack web developer
2016 — 2016
Mirza Faiza Mohammad Kateb High School
High School, School Subjects
1993 — 2006
Skills
- Networking
- Virtualization
- Routers
- Server Administration
- Network Administration
- Wide Area Network (Wan)
- Vpn
- Disaster Recovery
- Virtual Private Network (Vpn)
- Network Design
- IT Management
- Storage Management and Raid Configuration
- Dynamic Nav
- Technical Support
- Router Configuration
- Switches
- Server Configuration
- Windows Server 2008 R2 Hyper V Server
- Network Policy
- IT Operations
- IT Service Management
- Windows Server 2003 and Windows Server 2008
- Servers
- Dell and Hp Servers Configuration
- Troubleshooting
- Active Directory Experience
- Firewalls
- Active Directory
- Windows Server
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