Emadul Islam

Customer Service Advisor @Student Roost

Nottingham, GB

Completing sales and managing debt with the use of KX software to meet KPIs• Delivering exceptional service and support to all residents • Investigating any customer enquiries, whether big or small through emails and communications etc. • Maintaining and adhering to all company health & safety policies• Communicating as a team by delivering support to all colleagues and ensuring day-to-day tasks are completed efficiently at the highest standard possible• Managing resident confidential information in organised systems and files

De Montfort University

BSc (Honours)

Leicester College

Biochemistry and Molecular Biology

BPP

Banking and Financial Support Services