Emad Rayan

About Emad Rayan

Hands On\" Results Oriented Leader with over 30 years experince in Hotel Operations at Director level. Accomplished in all aspects of organizational growth and development. Accountability, Results, High Personal Motivation and Developing People are Key Attributes. Dedicated and organized operations leader using proven hospitality and single property initiatives to successfully cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in contract negotiation and process improvement. Champion of in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver leveraging background as an operations director and or single property management role.

Experience

1. Northeast Regional Director

   United Service Companies

   Apr 2012 — Present · DC, US

   Responsible for providing and managing all level of Housekeeping,Stewarding,Outlets and laundry staffing at more than 25 name brand hotels hotels( Hyatt, Marriott, Hilton, Crown Plaza and many more ) in the Washington DC, Maryland, Boston, Pittsburgh and Virginia area. Develop a professional relationship with Client. Oversee custodial and housekeeping activities. Review project work and ensures there is adequate material and labor to complete the project. Coordinate the activities of employees in custodial and housekeeping to utilize staff, materials, and equipment in an effective and efficient manner. Recruit, train, develop, retain and maintain professional staffing level dedicated to providing the best housekeeping services to the needed hotels. Constantly look for ways to reduce energy consumption in cleaning activities. Tour and inspect the facilities to ensure total quality management requirements in custodial and housekeeping operations. Maintain budget control by monitoring daily and reporting weekly and monthly financial information. Direct area hotel supervisors and employees in custodial and housekeeping projects. Communicate with all levels in the organization as well as external vendors and contractors. Follow and adhere to hotel`s policies and procedures. Ensure compliance with all OSHA regulations and other local, state, and federal government regulations through regular training. Monitor payroll and submit on a daily basis to payroll department to ensure accurate invoicing

Education

• Southeastern University

  Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

  1986 — 1990