Elyse Sturtz

Vice President Business Banking Relationship Manager @Telhio Credit Union

Columbus, OH, US

Reported directly to Chief Sales Officer.• Responsible for selling and servicing treasury management products under business services, including merchant services, ACH, remote deposit capture, credit cards, ancillary services, and loan originations.• Trained and updated retail teams on business services products and procedures.• Supervised, coached, and developed 1 employee (Business Banking Representative).• Consistently closed 4-5 loans per month (50-60 loans annually).• Managed a loan portfolio of $20 million for approximately 60 clients.• Ensured compliance with all applicable Telhio policies and procedures (internal controls), as well as with federal, state, and local regulations.• Maintained a thorough and complete understanding of all loan accounts and operational procedures.• Reviewed loan applications and forwarded to the Underwriter within 24 hours, and then forwarded to the Credit Analyst for further processing.• Prospected and referred all merchant service leads to sales representative.• Prepared reports for the Board of Directors and Chief Sales Officer.• Performed all work in a manner that upheld/embodied Telhio’s core values.• Contributed to achieving the Underwriting team’s objectives by answering questions, conducting efficient and accurate transactions, and informing Sales team members about related products and services.

University of Cincinnati

Studies in International Business

Ohio University

Bachelor of Science, Retail Merchandising