Elyse Lance

About Elyse Lance

As a versatile and results-driven leader, I bring expertise in business operations, strategic planning, and data-driven decision-making across diverse industries. In my current role, I’ve implemented scalable models and leveraged tools like SQL, Tableau, and dbt to transform complex datasets into actionable insights, driving a 20% revenue increase through A/B testing and streamlining outreach strategies to boost team productivity by 30%. My work has included developing quality assurance dashboards, reducing churn by 14% with a customer success function, and standardizing commission structures that decreased sales team attrition. Previously, I managed international teams to identify $2 million in product growth opportunities, streamlined account collection processes, and enhanced operational productivity by 10%. At Trane, I expanded a central Texas account portfolio from $300K to $2M annually by building client relationships, negotiating contracts, and implementing tailored business plans. Early in my career, I improved manufacturing efficiency by 50% during a design co-op internship, showcasing my ability to optimize systems. I’m passionate about team development and continuous improvement, having designed training programs, mentored colleagues into advanced roles, and fostered alignment across sales, engineering, and operations teams. With a focus on driving innovation and delivering measurable results, I thrive in dynamic, fast-paced environments while preparing organizations for scalable growth.

Experience

1. Director, Strategy Operations & Analytics

   GetScale

   Jan 2025 — Present · Austin, TX, US

Education

• The Johns Hopkins University

  Bachelor of Science (BS)

• The Woodlands High School

  High School Diploma

Skills

• Social Media
• Microsoft Office
• Public Speaking
• Data Analysis
• Microsoft Word
• Leadership
• English
• Microsoft Excel
• Matlab
• Event Planning
• Editing
• Research
• Customer Service
• Powerpoint
• Teamwork