Ely Chopp

Senior Support & Compliance Specialist Account Executive Team Supervisor @Sola

New York, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2017 — Present

Senior Support & Compliance Specialist Account Executive Team Supervisor @Sola

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Brooklyn, NY, US

Lead a cross-functional team supporting PCI compliance, coordinating with merchant IT and dev teams to enhance security protocols and serve as the primary liaison between banks and merchants during breach incidents.Train and mentor sales agents on compliance requirements and strategic selling techniques, boosting performance, strengthening client relationships, and driving new merchant acquisition.Collaborate with executive leadership to define pricing models and implement operational enhancements using Atlassian tools (Jira).Champion workflow efficiency by implementing Kanban methodology—improving visibility, agility, and continuous delivery across support and sales functions.

EDUCATION

2007 — 2009

Darchei Torah

High school diploma

SKILLS

• Proficient in Microsoft Word, Outlook and ExcelMarketingNonprofitsBusiness DevelopmentPublic SpeakingTime ManagementEntrepreneurshipSocial Media MarketingMicrosoft Excel• Mentored Special Needs Teen and Young Adult• Installed Computer Hardware, Wireless Networking and TelecommunicationsOutlookNegotiationMicrosoft WordExpense ReportsMicrosoft OutlookLeadershipMarketing StrategyRevio• Excellent Communication SkillsTeam BuildingManagementTelecommunicationsStrategic PlanningQuickbooksTravel ArrangementsCommunicationOffice EquipmentEvent PlanningCalendarsSalesCustomer ServiceSocial NetworkingNew Business DevelopmentCalendaringResearch

ABOUT ELY CHOPP

MerchantSavingsPro Businesses shouldn’t have to overpay to accept payments, but…

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