Elvina Mathew

About Elvina Mathew

I am a highly motivated individual driven to find the gaps and innovate ways to ensure customer satisfaction. In my 5 years of client/partner facing roles, the motto I follow is -“When the customer comes first, the customer will last!”Having a passion for writing and content creation, I always look for ways in which a message can be delivered faster, easy to understand and leaves an impact on the reader.A cinephile city dweller who loves to travel and find new adventures along the way. I love to work in a challenging environment and effectively contribute to the goals of the organization.

Experience

1. Analyst Ptc Ops Emea

   Oracle

   Mar 2021 — Present · Bengaluru, IN

   Part of Partner transaction center supporting the EMEA market.•Responsible to deliver optimized, partner transaction quote to revenue support for stakeholders•Liaison with external and internal stakeholders on a daily basis to ensure good partner experience & satisfaction•Junior GPO for Onboard & Enable - Partner Digital Hub•Prioritize, plan, promote and maintain content across multiple channels for the team•Develop easy to understand documents and articles to help build effective communication

Education

• Bishop Cotton Womens Christian College

  Bachelor of Business Administration - BBA, Human Resources Management/Personnel Administration, General

  2012 — 2015

• St Joseph's Institute of Management

  PGDM, Marketing and HR

  2016 — 2018