Elsie C.

About Elsie C.

Senior Product Manager specializing in platform strategy and API integrations at global scale. I focus on building systems that simplify complexity for partners and customers while enabling new business models.Most recently, I led the development of a third-party ticketing platform supporting thousands of live events and millions of tickets in real time. The role required defining a clear product vision, collaborating with over 20 cross-functional teams, and balancing partner needs with technical, legal, and user requirements.My approach centers on deeply understanding customer workflows, aligning stakeholders around shared outcomes, and delivering iterative improvements grounded in data and feedback. I enjoy working at the intersection of technology and business strategy to launch products that scale globally and deliver meaningful value.

Experience

1. Senior Product Manager

   Ticketmaster

   Sep 2022 — Present · New York, NY, US

   Led the 0→1 development of a real-time inventory platform that now operates across NA and EMEA, supporting in annual GTV. The system monitors thousands of live events and tens of millions of ticket updates in real time, powering availability, pricing, and partner workflows- Owned the platform vision, roadmap, and end-to-end execution- Built the operational foundation — triage workflows, internal tools, partner processes — and partnered with the data team to deliver the pipelines used for reporting, marketing, and business operations- Partnered with engineering, business, operations, and leadership to scale the platform into a strategic business unit.

Education

• Bryn Mawr College

  Bachelor of Science (BS)

  2011 — 2015