Elsa Hance
Human Resources Business Partner | Strategic Planning | Operations Policy | People & Performance Management | Benefits
- Role
- Sr Human Resources Business Partner at Toho Water Authority
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Elsa Hance
I offer multi-faceted experience in the Human Resources field with a keen focus on operations policy, implementing policies and procedures, and strong people management. My experience encompasses collaborating with high performing teams to carry out sensitive and high-profile analysis as needed. Additionally, my background includes working collaboratively with teams to solve complex issues and concerns. My keen attention to detail, solid work ethic, and passion for the Human Resources sector has cemented my overall skill set regarding the nuances of the field. I am a creative thinker with an innovative and strategic vision to how I approach my positions with the decision-making ability to manage operations, analytics, and relationships as needed. Key Skills Strategic Planning Complex Problem Solving Strategic Thinking Relationship Building Recruiting Innovative Thinking Policy and Procedure Changes Cross-Functional Collaboration Employee Benefits Continuous Improvement Detail Oriented Operations Policy People Management Performance Evaluations
Experience
Sr Human Resources Business Partner
May 2023 — Present · Kissimmee, FL, US
Manage all companywide benefits, acting as the point of contact between employees and benefit vendors to resolve issues, answer questions, and clarify coverage, and manage the annual open enrollment process. Conduct regular audits to confirm benefits billings align with employee enrollments and premiums, ensuring accuracy in deductions and payments. Along with the Human Resources Director, create and run health and wellbeing projects for employees, including programs focused on mental health, physical wellness, or other wellness initiatives. Train, coach, and guide HR Business Partners to ensure they are effective in their roles, especially in onboarding new employees. Ensure accurate and timely data entry for employee changes in coordination with Payroll during each pay period, which requires strong attention to detail and cross-functional communication.
Education
Keller Graduate School of Management of DeVry University
Master's degree, Human Resources Management
Universidad del Turabo
Bachelor of Business Administration - BBA
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