Eloise Hall

Business Development Manager @Flg

Manchester, GB

FLG, I am responsible for onboarding new businesses, guiding them from first contact to full conversion. My role involves identifying potential clients, building relationships, and demonstrating how FLG’s lead management software can help them streamline their sales process.Once a client is onboarded, I continue to account manage them for the first 12 months, ensuring they maximise the value of the platform, receive tailored support, and achieve their business goals. My focus is on client retention, reducing churn, and identifying upsell opportunities to help businesses get the most out of FLG.Key Responsibilities: • New Business Onboarding – Managing the full sales cycle from first communication to conversion. • Account Management – Providing dedicated support to newly onboarded clients for their first 12 months. • Lead Generation & Sales – Identifying and engaging with potential customers to grow FLG’s user base. • Customer Success & Retention – Ensuring clients see long-term value in FLG’s software, helping to reduce churn. • Upselling & Cross-Selling – Identifying opportunities to expand client usage and increase revenue.

Our Lady Queen Of Peace Catholic Engineering College

GCSE

St John Rigby College

A-Level

St John Rigby College

A level