Elly Jones
Senior Operations Leader | Developer of Talent | Agile | Strategic Mindset
- Role
- Senior Leader - U s Claim Operations - Initial Loss Reporting and Auto Claims at State Farm
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Elly Jones
Senior leader with oversight of personal auto claim handling for the U.S. from the Phoenix office. Responsible for staffing, budgeting, quality claim handling, operational excellence and results.
Experience
Senior Leader - U s Claim Operations - Initial Loss Reporting and Auto Claims
Mar 2023 — Present · Phoenix, AZ, US
Oversight of the Phoenix operation, as well as remote employees and leaders in Seattle and Nashville for personal lines Auto expedited claim handling.
Education
The American College of Financial Services
Master's degree, Business Administration and Management, General
2014 — 2015
Illinois Wesleyan University
B.A., Psychology
Skills
- Claims Management
- Management
- Team Building
- Underwriting
- Homeowners
- Customer Service
- Legal Liability
- Strategic Planning
- Claim
- Leadership
- Umbrella Insurance
- Casualty Insurance
- Litigation Management
- Liability
- Casualty
- General Insurance
- Property & Casualty Insurance
- Claim Investigation
- Commercial Insurance
- Workers Compensation
- Insurance
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