Elliott Stevens

About Elliott Stevens

I am a Marketplace Director who specializes in driving sales performance, elevating premium customer experiences, and developing high‑performing teams. My leadership approach blends operational excellence with a strong focus on people—because exceptional results happen when customers feel valued and employees feel empowered. Throughout my career, I’ve led large‑scale, complex operations while consistently delivering top‑tier business results. I currently oversee operations across five Best Buy locations while serving as General Manager for the highest‑revenue store in the market—responsible for $200M+ in annual revenue and a team of 250+ employees. During this time, I guided the business through major transformational change, including the redesign of leadership structures to better align with evolving customer behaviors and operational priorities. I’m proud to consistently deliver top‑decile Marketplace performance across customer, employee, and financial pillars—reflecting disciplined execution, strong strategic planning, and a deep commitment to delivering premium experiences at every interaction. I also develop and present high‑impact business reviews and strategic recommendations to cross‑functional partners, including recent work for the Senior Vice President of North American Sales focused on store design optimization and scalability. At the core of my leadership philosophy is building a culture of empowerment, accountability, and engagement. This approach has strengthened leadership pipelines, improved retention, and elevated team performance across multiple roles and markets. I am driven by the belief that premium customer experiences and strong employee experiences are the foundation of sustainable sales growth—and I strive to bring that mindset into every team I lead and every initiative I champion.

Experience

1. Market Place Director

   Best Buy

   Apr 2022 — Present · Atlanta, GA, US

   Role Summary:Lead multi‑unit operations across five stores while also serving as General Manager for the highest‑revenue location in the market. Responsible for driving sales growth, premium customer experiences, and strong employee engagement across a large, complex business.Key Achievements:Led operations across five stores while managing the top‑revenue location, overseeing more than $200M in annual revenue and a team of over 250 employees.Guided the organization through major transformational change by redesigning leadership structures to align with shifting customer behaviors and operational priorities.Consistently delivered top‑decile Marketplace performance across customer, employee, and financial metrics through disciplined execution and strategic focus.Developed and presented high‑impact business reviews and strategic recommendations to cross‑functional leaders, including store design optimization work for the Senior Vice President of North American Sales.Built a culture of empowerment, accountability, and engagement that improved retention, strengthened leadership pipelines, and elevated overall team performance.

Education

• Augusta State University

  Bachelor of Business Administration (BBA)

  1994 — 1999

Skills

• Planograms
• Inventory Management
• Inventory Control
• Retail
• Cpfr
• Visual Merchandising
• Big Box
• Store Management
• Multi-Channel Retail
• Retail Sales
• Profit
• P&L Management
• Merchandising
• Driving Results
• Income Statement
• Multi-Unit
• Shrinkage
• Loss Prevention
• Sales
• Training
• Customer Satisfaction
• New Store Openings
• Store Operations