Elliot Baker
Account Executive - Medium Enterprise, Customer Base @Workday
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WORK HISTORY
Account Executive - Medium Enterprise, Customer Base @Workday
London, GB
Partnering with Professional Services organisations to modernise finance and people operations, with a particular focus on how AI and automation are reshaping service delivery models.My role centres on helping existing Workday customers unlock additional value from their platform. This includes running executive discovery and ideation sessions to identify operational challenges, mapping business processes to AI-enabled workflows, and building quantified value cases in partnership with Value Management teams.A key focus is bringing Workday’s emerging agentic and AI capabilities to market, supporting customers as they move from system-of-record usage toward system-of-action adoption. I work closely with customer stakeholders across Finance, HR, Operations and IT leadership to:• Identify high-impact automation and augmentation opportunities• Develop ROI and productivity models tied to measurable business outcomes• Support organisational readiness and change management for AI adoption• Transition customers from traditional licence models to consumption-based value realisation• Co-create roadmap aligned use cases that scale across departmentsAlongside account expansion and new solution adoption, I collaborate cross-functionally with product, solution consulting, partners and value engineering teams to ensure customer feedback informs go-to-market strategy and roadmap priorities.
EDUCATION
University of Reading
Bachelor of Arts (BA), English Literature (British and Commonwealth)
SKILLS
ABOUT ELLIOT BAKER
As an Enterprise Account Executive at Workday, I partner with large organisations to bridge the gap between human potential and operational excellence. My approach is built on over a decade of tech industry experience, including four years at Salesforce in the Communications, Media, and Tech sectors, consistently exceeding annual ACV targets through a deep commitment to customer success.My move to Workday aligns with my evolution as a consultative partner. I bring a refined strategic lens to my work, viewing every engagement through the perspective of overall business health, organisational resilience, and long-term ROI.We are entering the era of Agentic AI, where the enterprise platform shifts from a \"system of record\" to a \"system of agency.\" I am focused on helping my clients navigate this frontier, leveraging Workday’s AI-core to move beyond traditional automation. By orchestrating an AI-enabled consultative motion, I help leaders unlock deeper insights and more precise solutions across the HR and Finance landscape.I believe the modern enterprise partner must be as much a strategist as an orchestrator, capable of leading cross-functional teams to deliver on high-stakes go-to-market initiatives. My professional brand is built on authenticity, a customer-first mindset, and a commitment to continuous improvement.
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