Ellie Naumova
Senior Director Project Management Office | Build & Grow PMO | Partner w/Executive Leadership | Product/Service Delivery | Process Improvement | Strategic Project & Program Management | SaaS | Lead & Develop Top Talent
- Role
- Senior Director, Enterprise Project Management Office (Epmo) at Cdp Community
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Ellie Naumova
Drive enterprise-wide business and technology initiatives that deliver efficiency and profit. Bring the right amount of structure to optimize prioritization, planning, and delivery, resulting in reduced costs, improved quality, and increased client satisfaction. Thrive on transforming chaos into order in complex environments with competing priorities, complicated tech stacks, and conflicting stakeholder interests. Passion for building high-performance teams with a culture of trust and accountability- CAREER HIGHLIGHTS - Built PMO based on best-in-class practices and established strategic project intake and prioritization process, ensuring project alignment to business objectives and increased ROI. Formed and developed a high-performing PMO team with 85% retention over 5 years Enabled 9X client growth in 4 years, driving 30% of total annual revenue by developing strategic, scalable client onboarding process. Project managed 18-month,$1M strategic enterprise initiative to re-launch flagship product suite, modernizing customer experience for 400K+ users. Lead multi-year $MM enterprise business and technology transformation program to build, implement, and deploy a new technology stack to 100% of clients. Oversee distributed, cross-functional team of 40+- SIGNATURE STRENGTHS & SKILLS -Strategic Planning & ExecutionRisk Management & MitigationResource Planning & ManagementPMP & Agile MethodologiesChange ManagementProcess Improvement Stakeholder EngagementBuild High-Performing TeamsStrategic PartnershipsProgram & Project Governance
Experience
Senior Director, Enterprise Project Management Office (Epmo)
Oct 2023 — Present · Boston, MA, US
Education
Babson College
Bachelor of Science - BS, Business Management. Concentrations: Marketing & Strategic Management
Skills
- Business Development
- Content Editing
- Kentico Cms
- Microsoft Office
- Sales
- Software Testing
- Process Implementation
- Visio
- Program Development
- Management
- Product Management
- Project Management
- Teamwork
- Wordpress
- Strategy
- Organizational Leadership
- Zendesk
- Salesforce.com
- Constant Contact
- Documentation
- Marketing
- Analysis
- Customer Satisfaction
- Training
- Sharepoint
- Peer Mentoring
- Survey Gizmo
- Vertical Response
- Mailchimp
- Wrike
- Client Partnerships
- Getresponse
- Communication
- Customer Relationship Management (Crm)
- Customer Service
- Hubspot
- Problem Solving
- Webex
- Business Strategy
- Leadership
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