Ellie Matthews
Front Office Supervisor @Marriott International
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WORK HISTORY
Front Office Supervisor @Marriott International
Preston, GB
Working in the supervisory team in the Front Office at Delta Hotels by Marriott Preston - To oversee the Front Desk during scheduled shifts - To promote a high degree of job efficiency from all Front Desk associates in order to ensure the highest levels of guest service and maximising revenue - Fully focussed on delivering exceptional customer service standards - TRONC Deputy for 2023 - Associate Relations Committee (ARC) Front Office Representative for 2022 and 2023 - AP Trained - OPERA Trained
EDUCATION
Cardinal Newman College Preston
BTEC Level 3 Diploma in Travel and Tourism & A Level Geography
Leeds Beckett University
Bachelor of Arts - BA, International Tourism Management
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