Elli Reese

About Elli Reese

I’m a dynamic, results-driven program manager with 14+ years of experience leading high-impact initiatives across HR operations, onboarding, talent strategy, systems implementation, change management, and stakeholder experience. I bring an ownership mentality, a passion for continuous improvement, and a proven ability to deliver scalable solutions in complex, global environments.Currently a Sr. Global Program Manager at Visa, I’ve led award-winning efforts such as:A global ServiceNow pre-hire portal that boosted CSAT to 96%(new hires) and 90%(managers) while saving hundreds of admin hoursAn automated 85+ country gifting and comms program, reducing renege rates by 2.9%Global onboarding readiness at 98.9% with improved provisioning and process alignmentSuccessful enterprise transition to Workday Recruiter and AI-based hiring techI’ve also driven key initiatives in D&I (revamping diverse hiring pipelines via conference strategy), data-driven onboarding redesign (using Lean Six Sigma Black Belt practices), and intern/early talent programs. I’m certified in PMP, SHRM-SCP, Cornell Change Management, and NN/g UX Design, combining business acumen with human-centered execution. Key Strengths & Tools:• Global HR Tech: ServiceNow, SmartRecruiters, Workday, CodeSignal, HackerRank, AI & Automation• Process Design and Continuous Improvement | Data Analytics • Stakeholder Engagement | Coaching & Mentorship• Talent Acquisition | Visa Sponsorship and Work Authorization | OFCCP/GDPR Compliance• Event Programming | Compensation Calibration• Fluent in Spanish | Beginner Portuguese I’ve lived and worked in Ireland, Costa Rica, and Argentina, gaining hands-on experience in cross-cultural communication, global team building, and adaptation.🧠 Gallup Strengths: Ideation | Relator | Learner | Individualization | Achiever Outside the office: You’ll find me scuba diving, exploring the great outdoors, or chasing the dream of filling two 52-page passports.Let’s connect if you’re building something bold and need someone who brings clarity, creativity, and execution—all with a people-first mindset.

Experience

1. Senior Program Manager - Global Talent Acquisition Optimization and Excellence

   Visa

   May 2024 — Present · US

   Research, design and implement new technologies to support our talent and recruitment teams including new AI functionalities and the design and build of automation • Present key TA metrics, data and program elements to global HR, TA and company leaders• Collaborate closely with key stakeholders and business units to shape requirements that leverage our technology teams and redefine existing processes to maximize efficiencies and automation• Co-Lead implementation efforts for a new ATS and supporting AI technology including the streamlining of global and regional processes• Utilize key systems like Workday, Smart Recruiters, ServiceNow, LMS for new program development

Education

• Louisiana State University

  Bachelor of Arts degree, Spanish; Latin American studies and Business Management

  2006 — 2009

• Boise State University

  Master of Business Administration - MBA, Business Administration

  2009 — 2011

• Universidad Nacional

  Other, Spanish Literature

  2008 — 2008

Skills

• Marketo
• Business Development
• Spanish
• Business Planning
• Operations Management
• Program Management
• Outstanding Customer Service
• Collaborative Meeting
• Recruiting
• Budgets
• Conflict Management
• Analysis
• Talent Management
• HR Software
• Employee Training
• Interviewing
• Strategic Planning
• Social Media
• Customer Relationship Management (Crm)
• Public Speaking
• Sandler
• Microsoft Powerpoint
• Fundraising
• Marketing Strategy
• Internal Communications
• Business Strategy
• Event Planning
• Training & Development
• Talent Recognition
• Linkedin
• Nonprofit Management
• Marketing
• Entrepreneurship
• Microsoft Word
• Team Leadership
• Market Research
• Leadership
• Customer Service
• Coaching
• Team Building