Ellen Pedersen
Product Experience Design and UX Research Leadership @Mastercard | 20+ Years Solving Complex Problems | Content Strategy, AI, LLM, Vibe Coding, UX KPI, ADA/WCAG/EAA, Design Systems, Prototyping.
- Role
- Director of Product Experience Design and Ux Research, Global Open Banking at Mastercard
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Ellen Pedersen
I’m a design leader with 20+ years of experience turning complex systems into intuitive, high-impact experiences that drive business outcomes today—and build resilience for tomorrow. I specialize in UX strategy, research, and design systems that help organizations scale with clarity, confidence, and speed.As Director of Product Design & UX Research for Mastercard’s Open Finance division, I lead global teams and shape scalable design frameworks across the U.S, EU, Australia, and Brazil. My work spans B2B2C platforms, mobile-first journeys, open banking and regulatory compliance, and accessible experiences grounded in behavioral insight and real-world data.I believe strong design leadership is a strategic advantage. The most successful organizations don’t just design products—they design culture. Mindsets, principles, and ways of working are intentionally shaped to guide decision-making, align teams, and make it clear what leadership truly values. It offers opportunities to push past the impossible. When culture is designed well, teams move faster, collaborate better, and deliver stronger outcomes.Beyond my day-to-day role, I offer UXcelerate—a focused engagement that helps product teams unlock momentum through clear UX strategy. Whether you’re launching something new, untangling a complex experience, or aligning cross-functional partners, UXcelerate delivers clarity, structure, and actionable next steps.Curious? Message me to connect or learn more.
Experience
Director of Product Experience Design and Ux Research, Global Open Banking
Nov 2024 — Present · Salt Lake City, UT, US
Education
Pepperdine Graziadio Business School
Bachelor of Arts - BA
Pepperdine University
B.A.
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