Ellen Kane Ross
Customer Success Leader | Value Realization Champion | SaaS enthusiast | Mentor | Digital Transformation Expert | Data Guru
- Role
- Manager, Customer Success (Regulatory & Safety) at Veeva Systems
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Ellen Kane Ross
Accomplished director with over 20 years of broad expertise collaborating with global, cross-functional internal and external stakeholders to drive Customer Success, mainly in the SaaS arena. Analytical problem-solver driving innovative solutions for seamless operations in high-pressure environments. Goal-oriented team leader and self-directed team player with proven success improving profitability, productivity and efficiency.
Experience
Manager, Customer Success (Regulatory & Safety)
Sep 2023 — Present · Philadelphia, PA, US
Lead the Regulatory and Safety Customer Success teams to drive Product Adoption and Value Realization strategy and processes with top global Pharmaceutical customers
Education
Kiel University
Studay Abroad Semester
Penn State University
BS in Business Management / International Business, BS in German, Minor in International Studies
Villanova University
Master of Business Administration - MBA
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