Ellen Mayes
Executive Leadership | Customer-Centric Solutions | Program Management | Organizational Development | Sales Strategies & Business Development
- Role
- Senior Director, Field Marketing at Ellucian
- Location
- Lynchburg, VA, US
- LinkedIn followers
- 500 followers
About Ellen Mayes
As a strategic and results-driven executive recognized for cultivating cross-functional collaboration, I specialize in optimizing performance metrics, driving account management initiatives, elevating customer service standards, and spearheading impactful sales strategies.I facilitate growth through cohesive sales, operations, and account management strategies. During my career, I have built and led collaborative cross-functional teams optimizing sales pipelines and driving customer satisfaction through innovative strategic programs. Further, I am sought by clients, peers, and leaders for valuable business insights that optimize data-driven decisions. I also leverage my financial acumen to analyze data and build strategic pricing and incentive programs. Below is a selection of the top accomplishments from my career: • Generated $33M+ in overall pipeline growth and $56M in SaaS pipeline growth through effective oversight of multiple strategic programs at Ellucian.• Drove 86% retention across 750 at-risk customers at Ellucian by devising a streamlined product end-of-life strategy that resulted in the seamless migration of clients to a new cloud-based platform. • Executed 10 events across multiple campuses to secure $212K in takeaway business at Cengage Learning.I am excited to expand my professional network and see what the future may hold. If you would like to connect, please contact me at m••••••••@gmail.com.AREAS OF EXPERTISE Strategic Planning Project ManagementPerformance MetricsBudget ManagementRevenue GenerationBusiness Development Stakeholder EngagementSales & Pricing StrategiesOrganizational DevelopmentCustomer Success & Innovation
Experience
Senior Director, Field Marketing
Jan 2026 — Present · US
Education
Longwood University
Master of Science (M.S.), Sociology
Radford University
Bachelor's degree, Sociology
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