Ellen Matthews
Membership Services Representative @FC Dallas
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WORK HISTORY
Membership Services Representative @FC Dallas
Frisco, TX, US
Manage a portfolio of 315 accounts, overseeing 800 seats across general and premium areas within Toyota Stadium- Assist with inquiries regarding, but not limited to, membership benefit redemption, additional seat requests, ticketing needs, and season ticket member specific events- Responsible for retaining season members year after year through relationship building and regular communication via phone calls, emails, and text messages- Maintain account records internally through the use of Salesforce, AXS, and BackOffice
ABOUT ELLEN MATTHEWS
I am a sport industry professional who takes pride in my abilities to not only work…
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