Ellen Fernandes
Robot Operator - Technical Support @Kabam Robotics
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WORK HISTORY
Robot Operator - Technical Support @Kabam Robotics
SG
Operated and monitored autonomous robots remotely using Kabam’s management software, ensuring safe performance, real-time issue resolution, and adherence to SOPs and SLAs.* Performed Level 1 troubleshooting, resolved technical issues, escalated complex problems, and maintained detailed logs to support operational transparency and process improvement.* Collaborated with cross-functional teams, participated in ongoing training, and contributed to continuous improvement initiatives to enhance system efficiency and customer satisfaction.
EDUCATION
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
Bachelor of Commerce - BCom
ABOUT ELLEN FERNANDES
As a dedicated professional in the field of technical support, I bring a unique blend of…
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