Elle Katz
Onboarding Lead
- Role
- Onboarding Lead at CommentSold
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Elle Katz
I am an enthusiastic and adaptable employee with experience in leadership and creative problem solving. I have the self initiative to work alone coupled with open-mindedness to collaborate well with others. I enjoy a varied day and take pride in my attention to good customer service.
Experience
Onboarding Lead
Mar 2022 — Present
Perform Quality Assurance reviews for all members of the onboarding teamDeveloped Standard Operating Playbooks to ensure team cohesion and provide situational guidance for Onboarders.Contributed to launching new Onboarding services, such as Group Onboarding calls, and developed the procedures for these customer interactionsReview and provide feedback on team onboarding metrics. Train and develop new onboarding team membersOnboard a variety of new CommentSold customers and teach them the platform and guide them to a successful launch of their business with CommentSold.
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