Ella Dillon
Chief Customer, Growth Operations Executive & Advisor
- Role
- Chief Customer Officer at Growthx Ai
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Ella Dillon
I most enjoy ground breaking companies who are creating categories and reshaping industries. In that vein - I\'ve joined GrowthX as their Chief Customer Officer. What\'s my focus? Customer Success & Growth: I bring my expertise to market makers so that they have the teams & operations to drive business acceleration. My approach centers on bridging the gap between strategy and execution, emphasizing the interconnectedness of teams, partners, systems, and—most importantly—customers. Guided by the motto \'From the Whiteboard to the Real World,\' I believe the true value of an idea is seen in its results- Trusted advisor to startup CEOs and GTM leaders, offering operational insight to unlock growth- Change management expert who can bring customers and employees along for the ride for key corporate shifts - Passionate about creating customer-centric experiences that foster retention, loyalty, and long-term growth- Proven track record in leading post-sales functions for market makers, from startups to multi-billion-dollar enterprises- Adept at facilitating workshops and aligning diverse teams around common goals to drive successful outcomes- Skilled public speaker, panelist, and thought leader, with a commitment to sharing knowledge and inspiring action- Exceptional ability to recruit, develop, and lead high-performance teams across diverse global markets.
Experience
Chief Customer Officer
Mar 2026 — Present · Seattle, WA, US
Education
Princeton University
BA, Comparative Literature
UW Foster School of Business
Executive Program
2019 — 2019
Stanford University Graduate School of Business
Hasso Plattner Institute of Design - the d.school
2015 — 2015
Skills
- Budgets
- Cross Functional Team Building
- Strategic Planning
- Market Analysis
- Cross-Functional Team Leadership
- Product Management
- Project Portfolio Management
- Business Strategy
- Online Advertising
- Program Implementation
- Strategic Partnerships
- Operational Strategy
- Mergers & Acquisitions
- Program Management
- Training
- Vendor Management
- Portfolio Management
- Start-Ups
- Sales
- Direct Marketing
- Strategy
- Leadership
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