Ella Archer
Senior Complaint Officer @Abri Group
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WORK HISTORY
Senior Complaint Officer @Abri Group
Bishopstoke, GB
EDUCATION
Barton Peveril Sixth Form College
A LEVEL, Sociology
Eastleigh College
BTEC Level 3 Subsidiary Diploma , Mental and Social Health Services and Allied Professions
Barton Peveril Sixth Form College
A LEVEL, Psychology
ABOUT ELLA ARCHER
With a strong background in estate agency spanning nine years, I have honed my customer service skills and gained valuable insights into the property market. As a Senior Complaint Officer at Abri Housing, I am dedicated to providing exceptional support and service to residents, ensuring their feedback is heard and addressed in a timely manner. I am customer-focused and committed to fostering positive relationships with residents to enhance their living experience. My experience in estate agency has provided me with a solid foundation in understanding the needs and preferences of customers, allowing me to effectively address complaints and contribute to a positive living environment for all residents. I am passionate about delivering high-quality service and making a meaningful impact in the housing sector.
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