Elizaveta Winter

Product Owner (Process Mining Tool - Celonis), Process and Business Analyst @Lufthansa Cityline Gmbh

Munich, DE

Product Owner for the Process Mining tools used at Lufthansa CityLine, currently Celonis with the aim of an agile, continuous improvement process Development of a \"BI Analytics\" Group Setting the strategic direction of the service in line with business objectives, defining policies and processes, ensuring service quality and ensuring that the service is operated effectively and efficiently. Setting targets and key performance indicators, budgeting, risk management and ensuring the smooth operation and continuous improvement of the service. Value realization, resulting in measurable business process improvements. Requirements engineering, coordination with departments and implementation of new use cases, improvement of exisiting use cases Supporting of departments and IT in the automation of processes and reporting. Comprehensive coordination with multiple internal and external stakeholders. Continuous standardisation of key figures and time stamps Sinlge Point of Contact to the LH Group with the aim of continuously developing process mining and reporting across the Group. CityLine-wide scaling of process mining technology to other data sources and processes Organization of workshops for the CityLine wide digital transformationIndustry: Aviation

DEKRA Akademie

Zertifizierte Projektmanagement-Fachfrau (GPM) IPMA Level D, Projektmanagement-Fachfrau

Lomonosov Moscow State University (MSU)

Doctor of Philosophy (PhD), Biochemistry and Molecular Biology

University of Roehampton

Master of Business Administration (MBA), International Business