Elizabeth Liz Oakley

Director, Data Center Service Engineering | Driving Resilient & Scalable Solutions | Critical Infrastructure

Role: Director of Reliability, Availability, and Incident Service Engineering at Microsoft
Location: Seattle, WA, US
LinkedIn followers: 500 followers

About Elizabeth Liz Oakley

With a unique blend of strategic foresight, resilience under pressure, and a talent for building high-performing teams, I thrive at the intersection of innovation and operational excellence. My approach is grounded in the ability to identify hidden opportunities, transform challenges into actionable solutions, and deliver impactful results at scale.Guided by a steadfast commitment to automation and scalability, I excel in crafting long-term strategies that balance immediate priorities with future growth. Whether optimizing global operations or driving groundbreaking initiatives in tooling and telemetry, I am dedicated to fostering environments that empower teams and elevate organizational performance.My leadership style combines persistence and practicality, ensuring complex systems operate seamlessly while remaining adaptable to an ever-evolving landscape. I take pride in being a trusted partner in creating transformative change that drives meaningful outcomes.

Experience

Director of Reliability, Availability, and Incident Service Engineering
Microsoft
Oct 2025 — Present
Responsible for end to end incident service engineering, driving improvements in tooling and process from detection to resolution. Driving insights back to design and operations with findings from forensic engineering deep dives post incident.Optimizing our data center reliability with novel technologies and proactive enhancements Driving force behind global alarm management program, ensuring every alarm is an actionable one.

Education

Sam Houston State University
Master of Business Administration (M.B.A.), Business Administration and Management, General
2011 — 2014
Sam Houston State University
BBA, General Business Administration
2007 — 2008

Skills

Project Management
Petroleum
Contract Management
Gas
Analysis
Crude
Budgets
Management
Natural Gas
Banking
Risk Management
Process Improvement
Supervisory Skills
Oil & Gas
Leadership
Financial Analysis
Accounting
Microsoft Office
Business Development
Risk Assessment
Energy Industry
Customer Service
Energy
Oil & Gas Industry
Credit
Financial Modeling
Commissioning
Pipelines

Contact information

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•••••@microsoft.com
Personal email
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Current company

Microsoft

Software Development · 10K employees · 1 Microsoft Way, Redmond, Washington, 98052, US

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

microsoft.com

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