Elizabeth Counts Padilha

About Elizabeth Counts Padilha

Strategic Sales Operations Leader: I’ve driven continued success by leading teams and guiding initiatives across sales organizations that boosted revenue, penetrated new markets, and amplified growth across rapidly changing industries.My capability to innovate and execute strategies that streamline operations and amplify outcomes for sales teams has been instrumental in driving growth. By combining operations expertise and an analytical mindset, I’ve created reporting models that enabled data-informed decisions, shortened sales cycles, and increased close rates. LEADING TEAMS AND BUILDING RELATIONSHIPS TO PROMOTE SUCCESSBuilding relationships and fostering collaboration have been integral in my capacity to consistently deliver results as I rapidly advanced into a Director role at The Hackett Group. Whether I was developing processes to drive on-time payments and ensure forecasting accuracy, planning programing to train sales teams, or facilitating data acquisition to support multimillion-dollar projects, I’ve excelled in working cross-functionally to drive outcomes. More than doubled YOY revenue after enabling team with resources and knowledge to achieve sales goals. Developed strategic plan to increase conversions and boost revenue by optimizing sales team performance. Launched marketing automation tool that increased new client meetings 200%.DRIVING PRODUCTIVITY AND SUPPORTING ORGANIZATIONAL GROWTHAs a collaborative leader, I constantly strive to implement and streamline processes to amplify efficiency and improve performance with the goal of furthering business growth. I thrive while leveraging technology to drive productivity and pursued Generative AI training and internal AI piloting to determine how to leverage it to assist in key business areas. What strategies have you used to increase sales, build robust connections, and promote success? Let’s connect!CORE SKILLSStrategic Planning Strategy Development Sales Operations Management Project Management Business Development Relationship Building Sectors: Technology Software Business Advisory & Consulting Fintech & Healthcare Technology [at] gmail [dot] com

Experience

1. Senior Director, Strategic Sales Operations Sales & Account Strategy Voice of the Customer

   The Hackett Group Inc.

   Mar 2025 — Present

Education

• Stetson University

  Master of Business Administration (MBA), Business Administration and Management, General

  2007 — 2009

• Stetson University

  Bachelor of Science, Political Science, Business Law (minor), Psychology (minor)

  2003 — 2007

Skills

• Enterprise Software
• Strategic Planning
• Team Leadership
• Management
• Lead Generation
• Saas
• Business Intelligence
• Leadership
• Customer Experience Management
• Strategy
• Organizational Development
• Customer Relationship Management (Crm)
• Social Media Marketing
• SEO
• Business Analysis
• Business Development
• Sales Operations
• Professional Services
• Web Marketing Strategy
• Marketing Strategy
• Strategic Partnerships
• Marketing
• Direct Marketing
• Brand Development
• Crm
• Solution Selling