Elizabeth O.

About Elizabeth O.

I’m a Go-To-Market Executive Program Manager with 15+ years of experience leading cross-functional initiatives across healthcare, medtech, and life sciences. My work sits at the intersection of AI, enterprise adoption, and execution, helping organizations translate advanced technology into real-world impact. I cultivate collaborative relationships with product, sales, marketing, digital, and executive stakeholders to design programs that scale, from strategy through field enablement and customer success using compelling storytelling, data, and actionable insights with AI. Some of my most successful programs, initiatives, and highlights- AI-enabled programs and CEO initiatives that accelerate adoption and improve clinical outcomes across complex health systems, driving $50M in revenue growth- Global relationship engineer and bestselling author, I\'ve been a TEDx speaker and featured on major media outlets, including ABC, NBC, CBS, and The New York Times- I made Presidents Club (2022, 2025), won MVP in 2025, and was awarded the Heartbeat hero award for my collaborative efforts with my commercial cross-functional partners.What differentiates my approach is a focus on sensemaking and execution: aligning teams, clarifying value, and ensuring innovation lands in ways that are usable, ethical, and measurable. I thrive in environments where technology is powerful, the ecosystem is complex, and leadership matters.Continuing to deepen my expertise where AI, healthcare, and go-to-market strategy intersect, with an ongoing interest in organizations leading the next wave of intelligent, human-centered innovation. The Human Side of success isn’t just about the numbers, it’s about people. Throughout my career I’ve been a mental health advocate. I ensure people have the tools and resources they need to develop healthier, more intentional relationships in work and life. If you’d like to have an intentional conversation, please reach out.If you\'re organizing an event, I’m always interested in contributing to meaningful conversations on AI, human intelligence, and the future of thinking through speaking or moderating engagements. For inquiries, I can be reached at 98••••••29 or e••••••••@gmail.com

Experience

1. Executive Program Manager - Ai & Operational Strategist

   iRhythm Technologies, Inc.

   Aug 2025 — Present · Raleigh-Durham, NC, US

   Challenge: Lack of effective use of AI solutions and data-driven strategies can lead to suboptimal customer experiences, inefficient processes, and missed revenue growth opportunities. Impact & Contributions:Leveraged business expertise and best-in-class AI solutions to provide insights to healthcare organizations such as Dartmouth, Mt. Sinai, and Columbia, among others. Created and launched process improvement programs. Translated data into creative storytelling, cultivating client relationships in new areas, and reestablishing in our legacy accounts. Evaluate customer insights, drive best practices, and strengthen positive customer experiences. Managed operational reporting while providing actionable insights, leading to revenue growth between $2M and $15M, and enhanced operations with key stakeholders.Delivered Results:• Create, launch, and execute AI-integrated process improvement programs for the top 20 health organizations, driving revenue growth of $20 million annually across client accounts and achieving a high client retention rate• Champion strategic sales enablement projects, enhance solution integration for intricate health systems, and lead operational scaling initiatives, improving client retention and generating additional annual revenue• Partner with the Digital Solutions team to streamline the patient journey, improving high acuity patient identification for hospitals• Foster strategic client relationships, present data-driven clinical recommendations to prospects, and highlight financial impact, decreasing sales conversion timelines, and implementation time• Spearhead health equity programs to advance medical literacy, language inclusion, and broader patient access, expanding Medicaid coverage and resulting in adoption by millions of patients• Shaped CEO initiative to grow sleep testing portfolio, securing accounts/adoption within 3 months, boosting 2026 revenue forecast, 2025 Heartbeat Hero award for collaboration

Education

• New York Institute of Technology

  Master of Business Administration (MBA)

• University of Illinois at Chicago

  Bachelor of Science (B.S.)

• Cornell University

  Equity & Inclusion Cornell Certificate

  2023