Elizabeth Nixon
Director of Customer Success at Apex Leaders
- Role
- Director of Customer Success at Apex Leaders
- Location
- Boca Raton, FL, US
- LinkedIn followers
- 500 followers
About Elizabeth Nixon
Apex Leaders helps private equity firms develop conviction to commit or walk. Our comprehensive understanding of M&A\'s human capital needs, coupled with our deal specific approach, provides unrivaled access to industry leaders. Unlike others, we build your network, not ours. In addition to the benefits provided to our clients, advisors may be given further opportunities. Depending on the needs of the engagement, relationships may evolve into longer term consulting arrangements, potential board positions, or operator roles with the company that they advise.Learn more at:
Experience
Director of Customer Success
Jul 2021 — Present
The Director of Customer Success manages a team of CSMs and holds ultimate responsibility for the health of their client account portfolio across the team. This role partners with their CSM team to develop Success Plans for our clients to ensure we’re defining, driving, and demonstrating the value delivered to our clients and Apex Leaders. The Director of Customer Success is responsible for escalation management protocols and supports the team through action plans. This role collaborates cross functionally on customer marketing campaigns and client relationship strategies to empower the CSM team.
Education
University of Florida - Warrington College of Business
BSBA, Marketing
Florida Atlantic University
MBA, Operations Management
Skills
- Marketing
- Sales
- Training
- Customer Satisfaction
- New Business Development
- Strategy
- Direct Sales
- Negotiation
- Purchasing
- Process Improvement
- Account Management
- Budgets
- Strategic Planning
- Millwork
- Business Development
- Trade Shows
- Cross-Functional Team Leadership
- Marketing Strategy
- Business Planning
- Operations Management
- Sales Operations
- Competitive Analysis
- Contract Negotiation
- Customer Service
- Sales Management
- Income Statement
- Product Marketing
- Pricing
- Merchandising
- Inventory Management
- Leadership
- Management
- Team Building
- Inventory Control
- Forecasting
- Cold Calling
- Advertising
- P&L
- Retail
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.