Elizabeth Nescio
Customer Communications Manager @FinThrive
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WORK HISTORY
Customer Communications Manager @FinThrive
Develop and execute customer communication campaigns for customer and digital experience innovations • Lead cross-functional Customer Communications Committee to enhance the customer journey and enable a seamless end-to-end customer communication experience• Manage the review and distribution of product enhancement and technology-related communication content across multiple communication vehicles • Oversee communication dashboard to guide a data-driven strategy and digital enhancements • Lead development of a new contact maintenance program across the organization to enhance customer contact accuracy and completeness to drive cross-functional goals • Support communication needs of customer-facing teams to provide scalable touchpoints that drive relationship development and enhance the customer experience
EDUCATION
East Stroudsburg University of Pennsylvania
Bachelor of Science, Management Major
ABOUT ELIZABETH NESCIO
Execute strategic communication vision, create compelling content, tailor messaging for…
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