Elizabeth John

About Elizabeth John

The love for technology and words have kept me going for the better part of 20 years.Along the way I have also built QMS systems, led and developed teams, trained customers and employees and for a short while even answered support calls.I am curious about the world, geek out on process and enjoy building systems.Now to the standard stuff:Technical Communicator with experience spanning multiple domains, capabilities and technologies.Collaborated with global stakeholders from multiple functions to achieve user and product goals.Demonstrated ability in developing and leading teams across locations.Demonstrated ability in planning, delivering and managing large and complex documentation projectsWorked with vendors and partners to understand business requirements and designed documentation systems to support customers and employees.Led internal initiatives for quality, process and adoption of best practices across the organization.Co-founded and led the technical writing function’s process communities of practice.Co-founded and led the India chapter of the Women@R&D employee resource group (ERG); later grew to become the Women@AVEVA ERG.Created customer facing and internal collateral (product documentation, marketing collateral, technical papers, white papers, request for proposals, business requirements and functional requirement specifications)

Experience

1. R & d Manager

   AVEVA

   Jul 2023 — Present · Bengaluru, IN

Education

• Duruelo Convent High School

  10th, High School/Secondary Diplomas and Certificates

  1988 — 1998

• University of Mumbai

  Bachelor of Science, Computer Science

  2000 — 2003

• Annamalai University

  Master of Computer Applications - MCA

  2003 — 2006

Skills

• Xml
• Content Development
• Manuals
• Collaborative Problem Solving
• Technical Documentation
• Technical Writing
• Document Management
• Online Help
• Snagit
• Visio
• Business Process Design
• Editing
• Framemaker
• Technical Communication
• Hands-on Training
• Content Strategy
• Dita
• Training Delivery
• Arbortext
• Software Documentation
• Social Media
• Training
• Sharepoint
• Testing
• Dita Xml
• Enterprise Software
• Quality Auditing
• Project Management
• Robohelp
• Information Architecture
• Microsoft Office
• Document Review
• Adobe Acrobat
• Process Management
• Information Management
• Content Management
• Collaboration
• Process Improvement