Lizzie Brunner King

About Lizzie Brunner King

My career took an unexpected and exciting turn into the tech world in 2022. With a strong foundation in Medical Staff Credentialing, I found a unique opportunity at a startup focused on transforming provider onboarding. This wasn\'t a drastic pivot, but a natural evolution, allowing me to leverage my deep understanding of the \'we\'ve always done it this way\' challenges and contribute to innovative solutions.My experience at Axuall has been transformative-I mastered Tier 1 support, blending top-notch customer service with rapid problem-solving through Agile methodologies-My interest in Implementation grew, leading me to a dedicated team where I\'ve built robust project management skills under expert mentorship-I\'ve embraced a results-oriented mindset, prioritizing impactful outcomes over time spent at a desk.I thrive on connecting the dots to produce tangible results. Whether it was assembling critical documents for credentialing to now meticulously designing project plans, guiding configuration conversations, and executing platform builds for our clients.

Experience

1. Client Services Consultant

   Axuall

   Oct 2025 — Present · Cleveland, OH, US

   Participation in organization restructure and branding from Implementation to Client Services. Aligned on updated role and responsibilities as follows-Manage enterprise clients through development and implementation of performance improvement plans, transitioning the client smoothly to the service stage-Complete end to end client onboarding, coordinating integration planning and achieving optimization goals-Lead Client Performance Improvement Plans by creating and delivering a training program, developing supporting materials, and partnering with Client to implement workflow and configuration changes that improve process efficiency and outcomes-Lead operational-level discussions focused on performance results, workflow efficiency, and satisfaction scores-Maintain a structured client communication cadence with pre-set agendas, outcome reporting, and tracked follow-ups-Support the development of best practice documentation, identifying opportunities for refinement and scalability-Mentor new team members, support training initiatives, and share best practices to strengthen overall team performance

Education

• The University of Toledo

  Bachelor of Science (BS), Health Care Administration

  2010 — 2014

Skills

• Organization
• Medical Terminology
• Conflict Resolution
• Volunteering
• Typing
• Iphone
• Microsoft Office
• Ehr
• Student Leadership
• Social Media
• Time Management
• Community Outreach
• Team-Oriented
• Data Management
• Facebook
• American Sign Language
• Interpersonal Skill
• High Level of Accuracy
• Data Entry
• Confidentiality
• Teamwork
• Healthcare
• Community Service
• Phone Etiquette
• Leadership
• Medical Staff Credentialing
• Problem Solving
• Customer Service
• Filing
• Powerpoint
• Microsoft Excel
• Childcare
• Credentialing
• Microsoft Word
• Twitter