Elizabeth Hynes

About Elizabeth Hynes

Highly effective, goal-oriented trainer who is committed to enhancing staff performance by: • Providing audiences with training they need in a timely and effective manner • Utilizing the best methods to maximize the learning of the audience • Delivering technical information clearly – making learning accessible to the audience • Creating learning guides, on-line courses, and training materials • Employing train the trainer methodology to disseminate information across large groups • Monitoring results and adjusting the training strategy to achieve the desired performance • Working with senior management to ensure that performance objectives are met Specialties: needs assessment, instructional design, and facilitation & coaching. Industry expertise in: property casualty insurance & healthcare insurance, with experience in finance, CRM, high-tech, and software companies. Certified Business Analyst, granted by ESI in conjunction with George Washington University. Other skills: Business English Teacher, Communication, Computer Skills, Consulting, Content Management, Customer Relations, French, Fundraising, German, Leadership, Meeting Facilitation, Microsoft: Access/Excel/Outlook/PowerPoint/Word/Visio, Newsletters, Oracle FS, Pricing, Public Speaking, Spanish, Technical Training, Technical Documentation

Experience

1. Project Manager

   National General

   Apr 2018 — Present · Quincy, MA, US

Education

• University of Connecticut

  Bachelor of Science

• University of Connecticut

  Bachelor of Arts