Elizabeth Harris Stearns
Manager, Engagement Managers
- Role
- Manager, Engagement Managers at Grafana Labs
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Elizabeth Harris Stearns
I\'m a seasoned professional specializing in professional services, SaaS implementation, and project management. With a proven track record of driving success, I am currently a managing a group of Engagement Managers at Grafana guiding customers through initial onboarding and scoped technical projects.In my previous roles, I managed complex service engagements, scoped and sold professional services, coached and mentored team members, and standardized service offerings. I also revamped the customer onboarding process for a smooth merchant experience. I am passionate about delivering high-quality solutions that meet the needs and expectations of customers and stakeholders. I value collaboration, innovation, and continuous improvement.
Experience
Manager, Engagement Managers
Jul 2025 — Present · Denver, CO, US
Promoted to Manager, Engagement Managers leading EMs in the APAC, US - Central, US - Mountain, and US - Pacific time zones.
Education
University of Virginia
Bachelor of Science (B.S.)
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