Elizabeth Gunderson

Customer Success Executive @Zendesk

El Dorado Hills, CA, US
EMAILS
e••••••••@zendesk.com
MOBILE NUMBERS
+17•••••••00

Signup · Get unlimited contacts

WORK HISTORY

Jan 2023 — Present

Customer Success Executive @Zendesk

View department →

Reporting directly to Zendesk\'s SVP of Customer Success, focused on global customer needs across all Zendesk organizations. Collaborate with Zendesk leaders and executives to achieve positive customer outcomes. Own the Customer Engagement strategy to deepen strategic customer/partner relationships: work with the Sales and Customer Success organizations to proactively engage top customers and Partners. Parachute into complex customer situations as liaison for our Senior leadership team when high visibility Technology Workflow opportunities are at risk. Lead, organize, and manage executive-level special projects to explore and implement changes in customer engagement across the CX Organization.

EDUCATION

N/A

California State University, Monterey Bay

Human Communication, Journalism and Media Studies

SKILLS

SellingCloud ComputingAccount ManagementStrategyStart-UpsSales EnablementCold CallingProduct ManagementLead GenerationGainsightSalesBig Data AnalyticsChannelLeadershipEnterprise SoftwareManagementStrategic PartnershipsSoftware DeploymentContract NegotiationOnboardingSales OperationsNegotiationCrmIpoOrganizationSoftware as a Service (Saas)Channel PartnersApisSalesforce.comPartner ManagementCustomer Escalation ManagementForecastingBusiness AlliancesSales ProcessCustomer ServiceBig DataTeam LeadershipCustomer Relationship Management (Crm)SiebelVendor Management

ABOUT ELIZABETH GUNDERSON

A self-starter and natural people-person known for influencing decision-makers and…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Elizabeth Gunderson — Email, Phone Number & Contact Info | Unifers