Elizabeth Robinson

About Elizabeth Robinson

I help global brands translate vision into velocity—building marketing ecosystems and partnerships that fuel business growth, customer loyalty, and market differentiation.With executive experience across Fortune 100 companies in hospitality, financial services, and consumer sectors, I lead transformation at scale—integrating digital innovation, omnichannel storytelling, and high-impact partnerships. My work bridges brand and performance marketing to drive measurable outcomes, and I’m known for leading with clarity, empathy, and results.From architecting enterprise-wide reporting systems to negotiating complex, multi-stakeholder brand partnerships, I collaborate closely with C-suite leaders to align bold brand ambition with business goals. I thrive in dynamic environments where strategy meets execution—and where building what’s next is a team sport.I\'m energized by organizations committed to customer-centric growth, operational excellence, and creative leadership. If you\'re charting what’s next for your brand, I’d welcome the conversation.

Experience

1. Customer Experience Management Lead

   Mcorpcx

   Sep 2025 — Present

   Drive enterprise customer experience strategy for complex, highly regulated organizations—identifying problems and delivering end-to-end experience design from strategy through execution. I build foundations and apply systems architecture to ambiguous environments, translating business objectives into clear, measurable, and scalable CX solutions.

Education

• George Mason University – Costello College of Business

  Bachelor of Science (B.S.), Marketing

  2011 — 2014

• Gonzaga University

  Bachelor of Science (BS)

Skills

• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Sprinklr
• Strategic Partnerships
• Crimson Hexagon
• Synthesio
• Superior Work Ethic
• Google Analytics
• Hyp3r
• Percolate
• Analytics
• Business Strategy
• Marketing
• Brandwatch
• Online Marketing
• Salesforce.com
• Research
• Converseon
• Doubleclick
• Management
• Content Strategy
• Social Networking
• Social Media Measurement
• Marketing Strategy
• Corporate Partnerships
• Time Management
• Project Management
• Digital Strategy
• Crisis Communications
• Google Adwords
• Event Planning
• Spredfast
• Data Entry
• Microsoft Office
• Online Advertising
• Advertising
• Customer Service
• Corporate Communications
• Customer Relationship Management (Crm)