Elizabeth Barbella
Business Analyst @Global Medical Response
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WORK HISTORY
Business Analyst @Global Medical Response
EDUCATION
Penn State University
Bachelor's degree, Logistics, Materials, and Supply Chain Management
SKILLS
ABOUT ELIZABETH BARBELLA
As a Penn State alumna and East Coast transplant, I bring a unique and diverse skill set perfectly suited to overseeing the planning, execution, and completion of all types of products and projects. I am experienced in leading Agile teams to design and implement novel solutions to effectively address a variety of customer needs while improving product functionality, harmonizing processes, and enabling a more efficient and pleasant user experience.A few of my recent achievements include- Generating a 35% increase in the feature utilization rate of a client platform by hosting discovery workshops to classify areas of weakness in the product and design novel features better aligned with user needs- Lowering the task completion and user navigation time of the order creation process for a customer by 30% and 37%, respectively, by personally navigating and eliminating unnecessary steps from the procedure- Enabling more than 200K Colorado citizens to effectively access healthcare coverage by analyzing and redesigning the Medicare / Medicaid platform to significantly boost user accessibility.I am highly motivated and genuinely enjoy creating personas and designing mockups in an effort to elevate the customer journey and am eager to begin the next phase of my career development.Senior Consultant Product Owner Product Management Business Analyst | Data Analysis Industry Research Healthcare Applications Product Roadmap Management Product Backlog Management Design Strategy User Experience Design (UED) Customer Relationship Management (CRM) Vendor Management Systems (VMS) Confluence Figma Visio Tableau
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