Elizabeth Vaughan
Helping Organizations Develop Leaders Who Drive Measurable Business Impact | Manager & High-Potential Development
- Role
- Customer Success Manager at Learnit
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Elizabeth Vaughan
I help organizations unlock the potential of their managers, leaders, and high-potential employees, because leadership is the lever that drives lasting business results.In my role as a Customer Success Manager at Learnit, I partner with C-level executives, business leaders, HR, and L&D teams to design and deliver programs that:· Increase leadership readiness and capability, including AI readiness and digital proficiency · Improve team performance, collaboration and innovation· Reduce voluntary turnover of top talent· Build resilience and adaptability during times of change and technological transformationEvery organization has unique challenges. Whether it’s improving engagement scores, preparing emerging managers, or creating stronger succession pipelines, my focus is on business outcomes, not just training events.As part of Learnit’s thought leadership, I also share insights from the Learnit Lounge Podcast conversations with leaders, innovators, and changemakers on building strong teams, driving change, and creating cultures of continuous learning.If you’re ready to invest in leadership as a growth driver, let’s connect.
Experience
Customer Success Manager
Jun 2023 — Present
Why I do this:I believe leadership isn’t about having all the answers, it’s about curiosity, continuous learning, and helping others succeed. That’s why I help organizations equip leaders with the tools and mindsets they need to thrive.How I help- Partner with organizations to assess training needs and define success metrics- Design and deliver programs aligned to business outcomes- Provide coaching and support to ensure participants can apply what they learn- Collaborate with HR, L&D, executives, and internal Learnit teams to strengthen leadership pipelines and ensure seamless delivery- Advocate for client needs within Learnit to refine solutions, improve delivery, and ensure programs remain relevant and impactful- Manage onboarding, logistics, and timelines to deliver a seamless learner experience across workshops and programs- Leverage data and feedback to guide program improvements, demonstrate ROI, and expand client partnerships- Build trusted, long-term relationships with stakeholders by serving as a strategic partner invested in their successExample Outcomes- Strengthen learning culture within client organizations by aligning development programs to business priorities and building long-term, trusted partnerships- Partner with leaders to identify capability gaps and deliver targeted training programs that improve leadership readiness and team performance- Increase employee engagement scores by 15–20% after manager effectiveness workshops- Reduce time-to-productivity for new managers by 40% through targeted leadership training- Lower voluntary turnover of high performers by 10–15% through career development initiatives- Enhance AI readiness and digital proficiency to support innovation and competitive advantage- Drive higher client retention and program adoption by aligning Learnit’s training solutions with organizational goals and delivering measurable outcomes
Education
The University of West Alabama
Bachelor's degree, Business Administration and Management, General
2005 — 2008
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