Elizabeth Sickler
Public Sector IT Strategy & Innovation | Agile Transformation | Mission-Driven IT Investment
- Role
- Government Industry Principal, Director at Pegasystems
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Elizabeth Sickler
As the Chief of IT Project Management at the Federal Bureau of Investigation (FBI), I oversee the second-largest IT system, supporting 36 mission-critical applications and more than users. With 15+ years of experience in IT leadership, my focus lies in delivering reliable, user-centric technology solutions that enhance operational efficiency. Recent accomplishments include leading a 5-year IT modernization initiative, rebuilding 20 outdated applications to improve system accessibility and performance. My expertise spans IT project management, Agile methodologies, and large-scale system deployments. I introduced the SAFe Agile framework to enhance development processes, training 100 team members and driving measurable productivity improvements. Passionate about streamlining enterprise technology. My mission is to empower organizations with innovative, scalable IT solutions that align with business goals and operational priorities.
Experience
Government Industry Principal, Director
Sep 2025 — Present · Washington, DC, US
Collaborated with senior federal stakeholders across defense, justice, health, and civilian agencies to align Pega capabilities with mission needs, contributing to modernization briefings, strategic program support, and cross agency engagement initiatives.• Launched and co-led the inaugural Pega Government User Group, presenting insights to federal attendees, guiding agenda and content strategy, and producing client ready invitations and presentation assets to elevate engagement.• Shaped government focused marketing campaign for the DC Metro region, refining high impact performance metrics and partnering with creative teams to optimize messaging for federal stakeholders.
Education
University of Michigan - School of Information
Master of Science in Information (MSI), Human Computer Interaction
2010 — 2013
University of Michigan School of Information/School of Public Health
Health Informatics Certificate, Health/Health Care Administration/Management
2011 — 2013
Texas McCombs School of Business
Master of Business Administration (MBA), Operations and Information Management
2014 — 2016
University of Michigan - Stephen M. Ross School of Business
Bachelor of Business Administration (BBA)
2002 — 2006
Skills
- Market Research
- Research
- Excel
- Retail
- Databases
- Access
- Reporting & Analysis
- Merchandising
- Crm
- Analysis
- Crm Software
- Management
- Data Analysis
- Microsoft Excel
- Process Improvement
- Microsoft Office
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