Elizabeth Serulneck

About Elizabeth Serulneck

Healthcare industry professional with 25 years experience working for national healthcare insurance companies known for providing excellent customer service to their clients. • Recognized for the ability to build trusting business relationships with providers in both North and South Carolina. • A strong customer service orientation combined with an in depth technical knowledge of how the healthcare insurance industry works. • A strong communicator with a proven ability to resolve conflicts and help clients understand complex health care issues. • Demonstrated ability to develop networks of physicians, hospitals, independent practice associations, and skilled nursing facilities on both national and regional levels. Areas of expertise include account management, provider relations, network contracting, product management, healthcare revenue cycle product development, pharmacy coordination and member sales.

Experience

1. Provider Account Manager

   Bright Horizons

   Feb 2022 — Present

   More than top employers trust Bright Horizons® (NYSE: BFAM) for proven solutions that support employees, advance careers, and maximize performance. From on-site child care that amplifies your culture, back-up care to handle disruptions, and education programs that build critical skills, our services help you achieve more. Find more at brighthorizons.com/at-work.

Education

• Harvard University Extension School

  Health/Health Care Administration/Management

• Brandeis University

  Bachelor of Arts Degree

  1990 — 1994