Elizabeth Sanchez

About Elizabeth Sanchez

A creative support professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Customer focused with diverse industry experience including wholesale and retail. Enjoys learning new programs and processes. A team player who is attentive to detail and able to work in a fast paced environment. Excellent oral and written communication skills.

Experience

1. Edi & Customer Service Analyst

   MCM WORLDWIDE

   May 2016 — Present

   Manage order allocation and shipping of major accounts- Bloomingdales, Saks, Neiman Marcus, Nordstrom and select specialty accounts to ensure timely and accurate deliveries * Transmit item master on as needed basis to 3rd party providers and EDI/Retail trading partners * Coordinate distribution of sales order confirmations to customers after semi-annual market of seasonal product introductions * Support wholesale account executives with customer inquiries relating to prices, quantities of goods available, returns, refusals, and maintenance to EDI & specialty store orders * Follow up with accounts for PO extensions on order cancel dates and reconcile EDI pricing discrepancies as needed * Manage EDI process including but not limited to daily use of DiCentral EDI software; monitor, review, and update compliance process & routing requirement changes for EDI trading partners from department store routing guides * Assist Finance Department with chargeback investigations as needed and recommend corrective action * Assist Logistics Director & Finance Team with coordination and review of semi-annual physical inventory for all warehouse locations * Receive cross training & instruction to support daily logistics and supply chain processes * Daily Logistic Department activities include but are not limited to costing, purchasing, importation, US Customs clearance, planning and invoicing activities for the US Wholesale, Retail and E-Commerce business channels

Education

• Bergen Community College

  Business Administration and Management, General

  1982 — 1984

Skills

• Time Management
• Trend Analysis
• Budgets
• Microsoft Excel
• Marketing
• Customer Service
• Fashion
• Strategic Planning
• Training
• Logistics
• Customer Satisfaction
• Microsoft Office
• Sales
• Wholesale
• Apparel
• Microsoft Word
• Inventory Management
• Inventory Control
• Visual Merchandising
• Merchandising
• Leadership
• Retail
• Forecasting
• Management
• Team Building