Shoanette Elizabeth Harper
Sdirector of Operations @NorthStar Anesthesia
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WORK HISTORY
Sdirector of Operations @NorthStar Anesthesia
Irving, TX, US
Strategic Leader managing a $50M+ portfolio of large hospital systems across KY and IN, acting as the critical bridge between Hospital Administration, Surgeons, and Clinicians.• Clinical Triad Leadership & Revenue Growth: Partnered directly with Hospital Administration (For-Profit, Non-Profit, and ASCs) and clinical leaders as part of a strategic triad to balance quality metrics with operational budgets. Modeled OR staffing efficiency using advanced data analysis to optimize performance, creating the operational framework required to win and support over $12M in new annual revenue.• Creative Recruiting & Cost Reduction: Designed creative staffing and retention solutions in a highly competitive clinical market to ensure contracted operating rooms remained fully staffed, tracking to deliver $1.8M in savings by Q4 2026. Selected for a strategic committee that drove over $6M in regional provider cost reductions.• Board-Level Strategy & KPI Design: Spearheaded the design of an enterprise-wide Executive KPI dashboard based on self-identified business needs, translating financial drivers into actionable metrics to give executives clear visibility for board-level reporting.• Culture & Alignment: Earned Employee of the Year and the Core Value Award for a positive intent leadership style that bridged the gap between business goals and patient care.
EDUCATION
Southern Methodist University
Executive Master of Business Administration (M.B.A), Business Administration, Management and Operations
Collin College
Associate of Arts (A.A.), Business
Frisco High School
Diploma, General Education
Purdue Global
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The Wharton School
Business Analytics Certificate, Business
SKILLS
ABOUT SHOANETTE ELIZABETH HARPER
EXECUTIVE PROFILE: Dynamic, high-EQ Operations Executive with over 18 years of experience rapidly stabilizing and scaling organizations across Healthcare, SaaS, Energy, and Staffing. A big-picture problem solver who excels at entering unfamiliar verticals, identifying operational friction, and implementing accountability frameworks (including EOS) to unite and align multi-site teams. Motivated deeply by the teams I get to work with, I focus on empowering front-line execution, removing roadblocks for my people, and transforming organizational chaos into sustainable, human-centric processes. EXECUTIVE IMPACT DASHBOARDStrategic Scaling & Revenue Growth: Created the operational framework required to win and support over $12M in new annual revenue in Healthcare, secured contract extensions worth over $5M in recurring revenue in SaaS, and scaled an Energy organization to support $22.8M in new annual revenue.Cost Reduction & Efficiency: Spearheaded a strategic labor and retention initiative tracking toward $1.8M in savings, and served on a core committee to drive over $6M in regional cost reductions.Crisis Management & Turnaround: Guided a 250-employee organization through Chapter 11 restructuring, renegotiating contracts to achieve a 4.5% margin gain. Consistently deployed as an executive \"fixer\" to rescue highly escalated global projects and prevent client churn.EOS Strategy & Alignment: Led executive leadership teams through formal EOS training to drive top-down strategic alignment. Championed the Right People, Right Seats philosophy to optimize organizational design and foster deeply engaged cultures.
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