Elizabeth P.
Driving Customer Business Outcomes
- Role
- Director, Customer Journey Management at PTC
- Location
- Ann Arbor, MI, US
- LinkedIn followers
- 500 followers
About Elizabeth P.
Customer Success leader guiding customers to business value through transformative Enterprise software solutions and proven adoption and change best practices. Over 20 years of experience innovating global support and adoption services delivery through highly trained, engaged technical teams.
Experience
Director, Customer Journey Management
Oct 2023 — Present · Ann Arbor, MI, US
Lead a team of experienced domain experts in designing, orchestrating, measuring, and continually improving the customer experience ensuring adoption, value attainment, and enterprise success of our customers.
Education
Michigan State University - The Eli Broad College of Business
Executive Leadership
2014
Colgate University
Bachelor of Arts - BA
The Wharton School
Customer-Centric Growth
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