Elizabeth Ortiz
Lead Digital Experience Strategist @NextEra Energy, Inc.
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WORK HISTORY
Lead Digital Experience Strategist @NextEra Energy, Inc.
EDUCATION
Florida Atlantic University
Bachelor of Business Administration - BBA, International Business
Florida Atlantic University - College of Business
Executive MBA, Operations management
ABOUT ELIZABETH ORTIZ
I lead enterprise digital experience strategy initiatives that drive customer engagement, personalization, and measurable business outcomes.With deep expertise in Adobe Experience Cloud, customer journey strategy, and cross-functional leadership, I translate business goals into scalable digital experiences that improve conversion and support enterprise transformation.I’m especially passionate about building future-ready customer experiences through AI-driven personalization, journey orchestration, and platform innovation that fuels long-term growth.
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