Elizabeth Odonnell

Startup Operator & Mission-Driven Leader | Building Teams & Systems from 0 --​> 1 | Customer Ops @ UpScrolled

Role
Head of Customer Operations at Upscrolled
Location
Detroit, MI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Elizabeth Odonnell

I’m a mission-driven operator and leader who thrives in fast-moving, ambiguous environments. I build teams, systems, and operations from the ground up, turning chaos into clarity and momentum in startups experiencing rapid growth.After seven years at Outschool scaling customer-facing teams and infrastructure from 0→1, I’m now building the customer operations function from scratch at UpScrolled.I’m at my best creating structure where none exists, aligning people around clear priorities, and building resilient teams.

Experience

  1. Head of Customer Operations

    Upscrolled

    Jan 2026 — Present

Education

  • University of Michigan

    Bachelor of Science (B.S.), Biopsychology Cognition and Neuroscience

    2009 — 2013

Skills

  • Data Analysis
  • Research
  • Event Planning
  • Academic Tutoring
  • Team Management
  • Project Management
  • Neuroscience
  • Animal Models
  • Statistics
  • Laboratory
  • Microsoft Office
  • Social Media
  • Spss

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Elizabeth Odonnell — Head of Customer Operations at Upscrolled in Detroit, MI, US | Unifers