Elizabeth Miller

Change Management Consultant Plex ERP Deployment @TOP Consulting, Inc.

St Paris, OH, US

Leading change management efforts for the enterprise-wide implementation of Plex ERP at a major automotive parts manufacturer. Partnering with cross-functional teams to ensure successful user adoption and operational readiness across production, operations, and corporate departments.Key Responsibilities-Developed and executed the Change Management strategy for a multi-year ERP rollout, focusing on organizational alignment, communication, and training-Designed and managed the communications plan to inform and engage employees across multiple facilities, tailoring messages to leadership, supervisors, and associates-Led the development and analysis of employee surveys to gauge change readiness, adoption, and training effectiveness; translated insights into actionable strategies-Created the ERP training plan and associate rollout structure to support plant-level implementation, including scheduling, materials development, and facilitator coaching-Worked closely with functional leads and deployment partners to align change activities with project milestones and technical cutovers-Supported leadership in building a strong change sponsorship coalition through targeted engagement and readiness briefings.

Argosy University

Master's degree, Industrial and Organizational Psychology

Troy University

Bachelor of Science (B.S.), Psychology