Elizabeth McMillan

District Parts Manager @Volvo Trucks

Conducts activities that achieve assigned parts sales objectives to Mack/Volvo dealers for the district. • Drives sales activities within assigned dealerships that grow Mack/Volvo dealer parts sales and market share. • Supports the Mack/Volvo dealer in the development and implementation a comprehensive parts sales and marketing plan that meets Dealer Operating Standards (DOS) requirements. • Insures that Mack/Volvo dealer understands and follows policies and procedures outlined in Parts Operations Manual (POM). • Meets Quarterly with Dealer Principal and key management to review parts sales activities and results. • Drives Mack/Volvo dealer full utilization of quantity purchasing programs (Commit Program). • Trains and implements MAPP (Market Area Parts Potential) Sales Management process. • Coaches and trains Outside Parts Salespeople (OPS) and Parts Managers in the areas of sales, opportunity management, account segmentation, merchandising, pricing, operations, risk management and business performance. • Increases Mack/Volvo dealer utilization of MV Select. • Provides parts price discounts allowing Mack/Volvo dealer to respond to specific competitive market conditions. • Collaborates with other VGTA support teams in increasing market share and revenue of Mack/Volvo dealer network. • Resolves dealer and fleet issues to best possible resolution.