Elizabeth Mack Thompson

Customer Experience Project Manager North America at Lenovo

Role
Customer Experience Project Manager at Lenovo North America at Lenovo
Location
Raleigh, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Elizabeth Mack Thompson

Experienced Customer Experience Manager with a demonstrated history of working in the information technology and services industry. Strong support professional skilled in Presentations, Teamwork, Leadership, Social Media, and Research.

Experience

  1. Customer Experience Project Manager at Lenovo North America

    Lenovo

    Jan 2021 — Present · US

    The Lenovo DCG Customer Experience (CX) Focal is responsible for managing and driving the Lenovo WWCX strategy to the NA IDG Organization. I own the coordination and cadence of the CX initiative; and will work with all levels of the organization from senior leaders to functional department leads to front–line staff to champion the Voice of the Customer

Education

  • Meredith College

    Biology, Public Health

    2012 — 2016

  • Meredith College

    Biology Public Health, Biology-Public Health

    2012 — 2016

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Elizabeth Mack Thompson — Customer Experience Project Manager at Lenovo North America at Lenovo in Raleigh, NC, US | Unifers